Delivery Policy

Thank you for choosing Tovbaby. This policy outlines the guidelines and procedures we follow to ensure your products are delivered smoothly and promptly.

Shipping Methods and Timeframes

We offer multiple shipping options to suit your needs:

• Standard Shipping: Estimated delivery in 3-5 business days
• Express Shipping: Estimated delivery in 1-3 business days

Please note these timeframes are approximate and may vary depending on your location and unforeseen circumstances.

Order Processing

Orders are typically processed within 1-3 business days. During peak seasons or holidays, processing may take slightly longer, but we work diligently to fulfill your order as quickly as possible.

Shipping Costs

Shipping costs are calculated at checkout based on the package’s weight, dimensions, and destination. We strive to offer transparent and competitive rates to keep shipping affordable.

Tracking and Notifications

Once your order ships, you will receive a confirmation email containing tracking information. This allows you to monitor your package’s progress until it arrives at your door.

International Shipping

We ship internationally to select countries. Please be aware that customs fees, import duties, and taxes may apply and are the responsibility of the recipient. We recommend checking with your local customs office for details.

Delivery Address

Please ensure your delivery information is accurate and complete at checkout. Tovbaby is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by customers.

Delivery Exceptions

Occasionally, factors outside our control—such as natural disasters, severe weather, or shipping partner disruptions—may delay deliveries. We appreciate your patience and understanding during such events.

Delivery Issues and Returns

If you experience any delivery problems or need to return a product, please consult our Returns and Refunds Policy for detailed guidance. We are committed to resolving issues quickly and to your satisfaction.

Note:

This delivery policy may be updated at any time without prior notice. Please refer to the latest version on our website or contact our customer support team for assistance.